7ccc7 Privacy Policy

1. Information We Collect

7ccc7 collects personal data through several channels: directly from you when you register an account or contact support, automatically through your use of the platform, and in limited circumstances from third-party identity verification and payment providers. The categories of personal data we collect are described below.

1.1 Registration & Account Data

When you create a 7ccc7 account, we collect the following information to establish and maintain your account:

• Full name as it appears on your official identification document
• Date of birth (used to verify that you are aged 18 or above)
• Email address and mobile phone number
• Residential address, including city and district (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Username and encrypted password
• Preferred currency (Bangladeshi Taka / BDT)

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request and retain copies of the following documents:

• National Identification Card (NID) or passport
• Proof of address (utility bill, bank statement, or equivalent document dated within 3 months)
• Selfie or photographic proof of identity where required for enhanced verification
• Payment method ownership documentation (e.g., screenshot of bKash or Nagad account in your name)

KYC documents are handled with the highest level of care and are used solely for identity verification and fraud prevention purposes. They are never shared with third parties except as described in Section 3 of this policy.

1.3 Financial Transaction Data

When you make deposits or withdrawal requests, 7ccc7 records the following financial data:

• Deposit and withdrawal amounts in BDT (৳)
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank)
• Transaction reference numbers and timestamps
• Account numbers or wallet identifiers associated with the payment method (stored in masked format where possible)

1.4 Gameplay & Betting Data

7ccc7 automatically records data related to your gaming and betting activity on the platform:

• Games played, bet amounts, outcomes, and session durations
• Sports betting markets accessed, bet slips submitted, and settlement results
• Bonus activations, wagering progress, and promotional participation history
• Responsible gaming tool usage, including deposit limits, time-out periods, and self-exclusion requests

1.5 Technical & Device Data

When you access the 7ccc7 platform, we automatically collect certain technical data to ensure the platform functions correctly and securely:

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Session start and end times, pages visited, and features accessed
• Referral source (how you arrived at the 7ccc7 platform)
• Error logs and crash reports used to diagnose and fix technical issues

2. How We Use Your Data

7ccc7 uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes stated in this policy. The primary purposes for which we process personal data are set out in the table below.

2.1 Marketing Communications

7ccc7 may send you promotional emails or platform notifications about new games, bonus offers, seasonal promotions (for example, Eid or Pohela Boishakh special offers), or upcoming cricket events such as BPL or T20 World Cup betting markets. These communications are sent only where you have provided explicit consent or where permitted under applicable law. You may withdraw your consent to marketing communications at any time by contacting 7ccc7 support at [email protected] or by adjusting your notification preferences in your Account Settings.

2.2 Automated Decision-Making

7ccc7 uses automated systems to detect fraud, unusual betting patterns, and potential bonus abuse. These systems may automatically flag an account for review or temporarily restrict account activity pending a manual investigation. Where an automated decision materially affects your account (for example, a temporary withdrawal hold), you have the right to request a human review of that decision by contacting 7ccc7 support.

3. Data Sharing & Disclosure

7ccc7 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the circumstances described below, and only to the minimum extent necessary for each purpose.

3.1 Payment Processors

To process deposits and withdrawals, 7ccc7 shares necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers receive only the data required to execute and verify the relevant transaction. All payment partners are subject to their own data protection obligations and are contractually prohibited from using your data for any purpose beyond processing the transaction.

3.2 Game Providers

7ccc7 integrates games from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. When you play a game hosted by a third-party provider, a session token and anonymised player identifier are passed to the provider to initialise the game. 7ccc7 does not share your name, email address, or financial details with game providers.

3.3 Identity Verification Services

To fulfil our KYC obligations, 7ccc7 may share identity documents with trusted third-party verification services. These services are contractually bound to use your data solely for the purpose of verifying your identity and to delete it upon completion of the verification process.

3.4 Legal & Regulatory Disclosure

7ccc7 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by applicable law, a court order, or a lawful request from a government authority. In such cases, 7ccc7 will disclose only the minimum data necessary to comply with the applicable legal requirement and will, where permitted by law, notify the affected user of such a disclosure.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 7ccc7 business, personal data held by 7ccc7 may be transferred to the acquiring entity as part of the transaction. In such a scenario, affected users will be notified in advance and this Privacy Policy will continue to apply to their data unless a superseding privacy notice is issued.

4. Cookies & Tracking Technologies

7ccc7 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by the 7ccc7 platform when you visit. Cookies allow us to recognise your browser on subsequent visits, maintain your session, and remember your preferences.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that maintain your language and currency preferences. Essential cookies cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate the 7ccc7 platform. This data helps us identify popular features, diagnose usability issues, and improve the overall player experience. Analytics cookies are optional and can be declined.
• Performance Cookies: Used to monitor platform response times, error rates, and game loading performance. These cookies help our technical team maintain a fast and stable platform. They do not identify you personally.
• Preference Cookies: Used to remember your display preferences, such as game lobby filter settings, notification preferences, and responsible gaming limit configurations, so that you do not need to re-enter them on each visit.

4.2 Managing Cookies

You can manage your cookie preferences through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling essential cookies will prevent you from logging in to your 7ccc7 account and will significantly impair the functionality of the platform. Disabling analytics or performance cookies will not affect your ability to use any core platform feature.

4.3 Third-Party Tracking

7ccc7 does not permit third-party advertising networks to place tracking cookies on the platform for the purpose of serving targeted advertisements to users. Any third-party scripts present on the platform (for example, analytics tools or game provider integration scripts) are reviewed and approved by 7ccc7 and are subject to data processing agreements that restrict their use of any data collected through the 7ccc7 platform.

5. Data Security & Retention

7ccc7 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.

5.1 Security Measures

• All data in transit between your device and 7ccc7 servers is encrypted using TLS 1.2 or higher.
• Passwords are stored using a one-way cryptographic hash function and are never stored or transmitted in plain text.
• Access to personal data within 7ccc7 is restricted on a strict need-to-know basis. Staff members who are not required to access specific data categories as part of their role are denied access.
• 7ccc7 servers are hosted in secured data centres with physical access controls and continuous monitoring.
• Regular security audits and penetration testing are conducted to identify and remediate vulnerabilities.

5.2 Data Retention

7ccc7 retains personal data for as long as it is required for the purpose for which it was collected, or for as long as required by applicable law. The following retention periods apply as a general guide:

• Account and registration data: Retained for the duration of your account and for 5 years following permanent account closure, in order to comply with anti-money laundering record-keeping obligations.
• KYC documents: Retained for 5 years following the completion of the verification process or account closure, whichever is later.
• Financial transaction records: Retained for 7 years in accordance with financial record-keeping requirements.
• Gameplay and betting history: Retained for 3 years following the date of the game session or bet, then anonymised for aggregate statistical purposes.
• Support communication records: Retained for 2 years following the resolution of the relevant support case.
• Technical and device logs: Retained for 12 months and then purged from active systems.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data cannot be immediately deleted due to backup rotation schedules, it is isolated and protected until it can be permanently removed.

6. Your Privacy Rights

As a user of the 7ccc7 platform, you have rights with respect to your personal data. These rights are described below. To exercise any of these rights, please contact 7ccc7 support at [email protected]. 7ccc7 will acknowledge all privacy rights requests within 5 business days and will endeavour to fulfil them within 30 days of receipt.

6.1 Right of Access

You have the right to request a copy of the personal data that 7ccc7 holds about you. Upon a verified access request, 7ccc7 will provide a structured summary of your personal data in a commonly used electronic format, along with information about how it is used and with whom it has been shared.

6.2 Right to Rectification

If any of the personal data 7ccc7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Players can update certain account details (such as contact email or phone number) directly via their Account Settings. For changes to identity-verified data (such as legal name or date of birth), a formal rectification request must be submitted to support along with supporting documentation.

6.3 Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you believe the data is being processed unlawfully. 7ccc7 will honour erasure requests to the fullest extent possible, subject to any overriding legal obligations — for example, financial record-keeping requirements that mandate retention for a defined period after account closure.

6.4 Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of your data or have objected to its processing — you have the right to request that 7ccc7 restrict its processing of your data to storage only, pending resolution of the relevant matter.

6.5 Right to Object

You have the right to object to 7ccc7 processing your personal data for marketing purposes at any time. You also have the right to object to processing carried out on the basis of legitimate interest, where you believe your individual rights and interests outweigh 7ccc7's legitimate purpose. 7ccc7 will consider each objection carefully and will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.

6.6 Right to Data Portability

Where your data is processed on the basis of your consent or the performance of a contract, and the processing is carried out by automated means, you have the right to receive a structured, machine-readable copy of your personal data and to request that it be transmitted directly to another service provider where technically feasible.

7. Third-Party Services

The 7ccc7 platform integrates services and content from third-party providers in order to deliver a comprehensive gaming and betting experience. This section describes the key third-party relationships that involve the processing of personal data and the measures in place to protect your privacy within those relationships.

7.1 Game Providers

7ccc7 features games developed and operated by independent game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers operate their own game servers and may receive anonymised session data when you initiate a game. 7ccc7 has data processing agreements in place with all integrated game providers that prohibit them from using session data for any purpose other than operating the game session and providing aggregated performance statistics to 7ccc7.

7.2 Payment Providers

Transaction data is shared with payment providers — including bKash, Nagad, Rocket, and Upay — solely for the purpose of executing deposit and withdrawal instructions. Each payment provider is an independent data controller for the data they process in the course of executing a transaction. Players are encouraged to review the privacy policies of their chosen payment provider for information about how that provider handles their financial data.

7.3 Analytics Services

7ccc7 may use third-party analytics services to better understand how users interact with the platform. Where such services are used, data is shared in anonymised or pseudonymised form and is subject to data processing agreements that prohibit the analytics provider from using the data for any purpose other than providing the contracted analytics service to 7ccc7. No personally identifiable information is shared with analytics providers.

7.4 External Links

The 7ccc7 platform does not include links to external third-party websites. All navigation and content on the platform directs to internal 7ccc7 pages. As a result, there is no risk of users being directed to third-party sites whose privacy practices are outside 7ccc7's control through the platform itself.

8. Policy Updates & Contact

8.1 Updates to This Policy

7ccc7 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable legal requirements. Where a material change is made to this policy — for example, a new category of data is collected, a new third-party processor is introduced, or a change is made to retention periods — 7ccc7 will notify registered Players via email or through a prominent notice on the platform at least 14 days before the change takes effect. Continued use of the 7ccc7 platform following the effective date of an updated Privacy Policy constitutes acceptance of the updated terms.

The version number and effective date at the top of this document will always reflect the most current version of this policy. Previous versions of the Privacy Policy are available on request by contacting 7ccc7 support.

8.2 Children's Privacy

The 7ccc7 platform is strictly for adults aged 18 and above. 7ccc7 does not knowingly collect personal data from individuals under the age of 18. If 7ccc7 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be permanently closed. If you believe a minor has registered on the 7ccc7 platform, please contact [email protected] immediately.

8.3 Contact & Privacy Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the way 7ccc7 handles your personal data, please contact the 7ccc7 privacy team using the details below. All privacy enquiries are treated with strict confidentiality and will receive a response within 5 business days.

• Email: [email protected]
• Response Time: Within 5 business days (Bangladesh Standard Time, UTC+6)
• Subject Line: Please use "Privacy Request — [Your Username]" to ensure your enquiry is routed to the correct team